Last Updated: 01 January 2026
Privacy Policy for River Pkwy Locksmith Corp
This Privacy Policy describes how River Pkwy Locksmith Corp ("we," "us," or "our") collects, uses, and discloses your personal information when you use our locksmith services, contact us, or visit our website. We are committed to protecting your privacy and handling your personal information with care and transparency.
By engaging our services or using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
River Pkwy Locksmith Corp collects various types of information to provide and improve our services to you.
a. Information You Provide Directly To Us
We collect personal information that you voluntarily provide to us when you request our locksmith services, fill out a contact form on our website, call us, or communicate with us via email. This may include:
* Contact Information: Your name, phone number, email address, and physical address (the service location). * Service Details: Information about the locksmith service you require, such as the type of lock, key details, vehicle make/model/year for automotive services, or access details to a property. * Payment Information: If you make a payment for our services, we may collect billing details. Full payment card details are typically processed by a third-party payment processor and are not stored directly on our servers. * Communications: Any other information you choose to provide when communicating with us.
b. Information Collected Automatically
When you visit our website, we may automatically collect certain information about your device and browsing activity using cookies and similar technologies. This may include:
* Device and Usage Information: Your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. * Location Information: We may infer your general location from your IP address.
2. How We Use Your Information
River Pkwy Locksmith Corp uses the collected information for various purposes, primarily to provide our locksmith services and improve your experience:
* To Provide Services: To schedule and dispatch technicians, perform the requested locksmith services at your specified location, and provide service updates. * To Communicate With You: To respond to your inquiries, service requests, send appointment confirmations, service updates, and billing information. * For Billing and Payment Processing: To process payments for our services. * To Improve Our Services: To understand how our services are used, gather feedback, and enhance our service offerings and website functionality. * For Internal Operations: For record-keeping, administrative purposes, and to maintain the security of our systems. * To Comply with Legal Obligations: To fulfill any applicable legal or regulatory requirements.
3. Data Protection and Security Measures
River Pkwy Locksmith Corp is committed to protecting your personal information. We implement reasonable physical, technical, and administrative security measures designed to safeguard the information we collect and process. These measures include:
* Using secure servers and encryption where appropriate for sensitive data transmission. * Restricting access to your personal information to authorized employees and contractors who need the information to perform their job functions. * Regularly reviewing our security practices.
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
4. Sharing Your Information
River Pkwy Locksmith Corp may share your personal information with third parties in the following circumstances:
* Service Providers: We may engage trusted third-party service providers to perform functions on our behalf, such as payment processing, website hosting, analytics, and dispatch services. These providers have access to your personal information only to perform these tasks and are obligated not to disclose or use it for any other purpose. * Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency). * Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any such change in ownership or control of your personal information. * With Your Consent: We may share your information with other third parties when we have your explicit consent to do so.
River Pkwy Locksmith Corp does not sell your personal information to third parties.
5. Third-Party Services
* Google Analytics: We use Google Analytics to help us understand how visitors use our website. This service collects information such as your IP address, pages visited, and time spent on our site. This data helps us improve our website's functionality and user experience. You can learn more about Google Analytics' privacy practices and opt out by installing the Google Analytics opt-out browser add-on. * Payment Processors: When you make a payment for our services, your transaction is processed by a secure third-party payment gateway (e.g., Square, Stripe). River Pkwy Locksmith Corp does not store your full credit card details on our servers. These processors handle your payment information in accordance with their own privacy policies and industry standards (like PCI DSS).
6. Cookies and Tracking Technologies
Our website uses "cookies" and similar tracking technologies to enhance your browsing experience, analyze site usage, and improve our services.
* What are cookies? Cookies are small text files placed on your device by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site. * How we use them: We use cookies for essential website functionality, remembering your preferences, and for analytics (e.g., with Google Analytics). * Managing cookies: Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
7. Your Privacy Rights (US State Privacy Laws)
Residents of certain U.S. states, such as California (under the California Consumer Privacy Act - CCPA, as amended by the California Privacy Rights Act - CPRA), may have specific rights regarding their personal information. While River Pkwy Locksmith Corp primarily serves the White Plains, NY area, we are committed to respecting these rights where applicable. Your rights may include:
* Right to Know: You have the right to request that River Pkwy Locksmith Corp disclose what personal information we collect, use, disclose, and sell about you. * Right to Delete: You have the right to request the deletion of personal information that River Pkwy Locksmith Corp has collected from you, subject to certain exceptions. * Right to Correct: You have the right to request the correction of inaccurate personal information that River Pkwy Locksmith Corp maintains about you. * Right to Opt-Out of Sale or Sharing: As stated earlier, River Pkwy Locksmith Corp does not sell your personal information. If we were to engage in such activity, you would have the right to opt-out. * Right to Limit Use and Disclosure of Sensitive Personal Information: You may have the right to limit our use and disclosure of sensitive personal information, though River Pkwy Locksmith Corp generally collects very limited sensitive information necessary for service provision. * Right to Non-Discrimination: River Pkwy Locksmith Corp will not discriminate against you for exercising any of your privacy rights.
To exercise these rights, please contact us using the contact information provided in the "Contact Us" section below. We may need to verify your identity before processing your request.
8. Data Retention
River Pkwy Locksmith Corp retains your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purpose of satisfying any legal, accounting, or reporting requirements. This may include retaining information for:
* Providing ongoing locksmith services. * Maintaining service history for future reference or warranty purposes. * Complying with tax and financial regulations. * Resolving disputes or enforcing our agreements.
When your personal information is no longer needed, we will securely delete or anonymize it.
9. Children's Privacy
Our services are not intended for individuals under the age of 13. River Pkwy Locksmith Corp does not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verifiable parental consent, we will take steps to remove that information from our servers.
10. Links to Other Websites
Our website may contain links to other websites that are not operated by River Pkwy Locksmith Corp. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
11. Changes to This Privacy Policy
River Pkwy Locksmith Corp may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices at River Pkwy Locksmith Corp, please contact us:
* By Email: info@riverpkwylocksmith.com * By Mail: River Pkwy Locksmith Corp, 235 Main St, White Plains, NY 10601
